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Susie

Wordpress Contact Form not sending to Hotmail

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I'm stumped. My client's Wordpress website was sending messages through the contact form to her hotmail address just fine until I upgraded her to the latest version. Now the form won't send to her hotmail account. It works fine with other email addresses - just not hotmail. Where would you start to fix this?

 

ETA: This is the form we're using: http://www.dagondesign.com/articles/secure-form-mailer-plugin-for-wordpress/.

Edited by Susie

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No, the emails aren't going into the junk folders. They are just not being received there at all. It is very strange because I've tested with a couple of my email addresses and it works fine. ??

 

ETA: I just remembered that I have a hotmail account so I tried it and she's right. It is not being received in hotmail inboxes. Weird!

Edited by Susie

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Are the Spam settings in Hotmail configurable? Check the settings there.

Add the Wordpress mail address to their Personal Address book?

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