Telephone Link Does Not Work For Iphone

[newseed]

Can someone test this using IPHONE to see why it only works for android but not for iphone?

 

http://www.maximumsecurity.com/

 

The code I used is below:

 

Note: I added a image link here for  just this post so you can see the code otherwise this forum strips them out:

http://my.jetscreenshot.com/22574/20140411-kzay-9kb.jpg

 

 

I have also tried the following:

 

tel:7145504123
tel:8005380600

 

All are links using the anchor tag.  PLEASE note that this is occurring using Safari browser. I have no way to test for other browsers on Iphone.

[falkencreative]

I'm pretty sure you need the country code -- so both numbers need a "1" in front of them:

 

tel:17145504123

[newseed]

Thank Ben but it did not solve my issue.

 

The first number with area code 714 is using tel: with the country code.  The 800 number is using the wtai: and again with the country code. I did this so you can see both options. Neither worked for iphone using safari. I am using browserstack to test this but I am baffled as to why it's not working.

[Andrea]

It worked for me - I tapped on both

 

tel:7145504123
tel:8005380600

 

and got

[newseed]

Can you give me the phone version and did you have safari as the default browser?

 

Thank you.

[newseed]

Updated, based on your screen shot, it seems you were testing the number via this forum. Did you go to the site I am referring to and see if it works there?

[Andrea]

Sorry about that - I just now went to the site directly and tried the phone number that are in the header. The 714 number worked, but for the 800 number I got a "Cannot Open Page - address invalid" message.

 

I am on an iPhone 5 and Safari.

[Andrea]

Btw, you have a redundant closing span tag right after Register / Login in your accountbox division

[newseed]

Thanks Andrea. I have been tinkering with it all day and so I am uncertain the one that worked for you is what I have up there now. Can you please check both numbers again to see if it work?  I am using tel:1-714 etc. etc. and tel:1-800 etc. etc.   I promise not to touch the code until Monday.

 

Thank you.

Edited April 12, 2014 by Eddie

[Andrea]

Just tested. Both numbers brought up the call option. Looks like you fixed it!!!!

[newseed]

Great...but I don't know why it doesn't work using browserstack? Sure would have save me a lot of trouble and time.

 

Thanks.