catfish Posted January 21, 2009 Report Posted January 21, 2009 I have done this successfully (however not every time without problems) 3 or 4 times. I am doing a new website and setting up CMSmadesimple for the client. I feel I know what I am doing now BUT I GUESS NOT!! I've created my database (with permissions for the user) db name: ccccccc username: aaaaaaa password: bbbbbbbb In the past I believe I entered the account name before the db name and username in the fields with _ after (but not the password, like this db name: catfish_ccccccc username: catfish_aaaaaaa password: bbbbbbbb Now I have tried so many senarios I don't know what I am doing wrong. I wonder if someone could help me out. Please and Thankyou
Susie Posted January 21, 2009 Report Posted January 21, 2009 In the past I believe I entered the account name before the db name and username in the fields with _ after (but not the password, like this db name: catfish_ccccccc username: catfish_aaaaaaa password: bbbbbbbb This is usually how I have to set it up. Can you go back into your control panel and look at the database name/user name? I would verify that I have the account name (the part before the _ ) correct.
catfish Posted January 21, 2009 Author Report Posted January 21, 2009 (edited) Thanks Susie; I checked 30 times probably and just looked again and everything is correct. Very frustrating. If I contact the hosting company would they know anything about CMS to help at all? I started out with Version 1.5.1 CMS and then tried 1.4.1 because my last site was 1.4.1 and it worked. Obviously this isn't the reason. Edited January 21, 2009 by catfish
newseed Posted January 21, 2009 Report Posted January 21, 2009 You will need to double check the db name and username. On my server, both are the same. db name: catfish_cccccccusername: catfish_ccccccc password: bbbbbbbb
catfish Posted January 21, 2009 Author Report Posted January 21, 2009 thanks, but is this because you set it up that way? Or does your host company make you enter it that way?
Susie Posted January 21, 2009 Report Posted January 21, 2009 I doubt the hosting company will be any help. If you'd like, you can pm me the info and install page and I can take a look.
catfish Posted January 21, 2009 Author Report Posted January 21, 2009 Susie, you are always so helpful. I will do that and thankyou so much.
catfish Posted January 21, 2009 Author Report Posted January 21, 2009 Success! I phoned the host. With this host I don't need to preceed the username and dbname with anything. It was the host address I had wrong. I had left it default at "localhost" which I had done before on other servers. Thanks for the help. I am so happy!
amber Posted February 21, 2009 Report Posted February 21, 2009 What finally worked? I have the same problem and after over two hours with tech support, I am no closer. I have to have this site up by the end of day tomorrow and what I thought this was going to be a simple install.
jlhaslip Posted February 21, 2009 Report Posted February 21, 2009 The issue is that some Hosts use the Cpanel user name as a prefix, others do not. Some Hosts use "localhost" as the MySql Server name and others do not. Best thing is to confirm the requirements as per your Host.
amber Posted February 21, 2009 Report Posted February 21, 2009 I confirmed it all and still it is not working
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