Quicktime Video controls missing

[Susie]

Here's a sample video I am trying to embed. http://tinyurl.com/29cmakt

 

It's a Quicktime video taken on my client's cell phone. I've got the video showing, but the controls aren't showing. If you click anywhere on the black bar along the bottom of the image, you can make it work, but where are the controls?! I've had this problem before, but I have never found a solution.

 

Anyone?

[virtual]

They are showing in Firefox 3.5.9 on MAC, let me check on the PC

[Susie]

Oh really? Hmmmm..... I've checked all the browsers on my PC and nothing. I'm on Vista - wonder if that has anything to do with it?

[virtual]

Yes there is a glitch with Vista. Let me look up the article for you.

[virtual]

http://discussions.apple.com/thread.jspa?messageID=5627669&

otherwise http://support.apple.com/

 

It shows fine in IE7 and 8 on my old XP PC, so the issue is with Vista

[Susie]

Thanks for the help, Lynne. It looks like I'm in the minority here, so I will just go with it the way it is. I tried the fix in that thread, but it didn't change anything for me. As long as the majority can see it, we're cool. These videos will be posted privately for their individual customers to see the progress on their home. Should work fine. Thanks again!!

[Wickham]

Have you allowed some height for the controls?

 

I have a video on one of my websites that uses QuickTime.

 

The object and embed tags are 640*496px for a video that is 640*480px.

[Susie]

Oh yes, the height (and width) are more than enough.