Hello,
we're a governmental agency planning a redesign. As such, we don't have a use for analytics designed to track ads and revenue streams. Our user universe is relatively small, and consists of a number of repeat users (daily, weekly or better).
What we're looking for:
1) what our users look at and making those items easier to find, and
2) what I call user threads; that is, when a user looks at multiple pages/items,
how do we track that?
For instance, some of our users are attorneys. They may look at opinions, rules, announcements and/or forms. I'm currently looking at Crazy Egg and Google Analytics, but mostly these deal with subjects that we're not particularly interested in.
Is there statistics/analytics apps out there that will allow us to track individual user experience through their site visit(s)? (I.e., first they look at this, then they look at that or that, then they look at this other thing, etc...)