Video FAQ

Video FAQ

1. Can I transfer the downloaded videos to a CD?

Yes. Actually I recommend it, so that you will have a backup. But if you should ever loose them, just send us an email and we will replace them for you.

2. Will the videos play on a Mac?

Yes, the videos play on both Windows and Mac. I use a Mac too!

3. Is there a time limit with the videos?

There is no time limit. Once you download them, they are yours to watch whenever you like ... now or a year from now.

4. If I have trouble getting my videos or playing them, who can I contact?

Email: videos@killersites.com

Phone:
Monday to Friday, 10 am to 5 pm (New York time)
514-932-8091 (North America)

5. Do you offer extended support on topics covered in the videos?

Yes. You have two options:

• 1. The killersites.com forum:
  http://www.killersites.com/forum/
  
  Our forums are filled with eager nerds (web designers) who are more than happy to help with any questions. Even if you don't need help, come and join our group!
• You can learn more here:
  web design tutoring

6. Do the videos play on my TV or on my computer?

The videos play on your computer.

7. How do I unpack the download videos:

It's actually really easy, just watch this video:unpacking videos

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