judkels Posted March 18, 2011 Report Share Posted March 18, 2011 I have the username and password and want to update a website but when I connect with ftp using dreamweaver or zilla I don't see the site files or the public_html folder. I do get a directory with a folder (chilli - copy) but it doesn't help me - the site is live and there but I can't get to it now. As an experiment I tried to upload a test file which was just added but not to the site properly. This is the log I get - I'd be glad of a few ideas. < 220---------- Welcome to Pure-FTPd [privsep] [TLS] ---------- < 220-You are user number 5 of 50 allowed. < 220-Local time is now 09:12. Server port: 21. < 220-This is a private system - No anonymous login < 220 You will be disconnected after 15 minutes of inactivity. > USER xxxx@xxxx.co.uk < 331 User xxxxe@xxxx.co.uk OK. Password required > PASS < 230-User xxxx@xxxx.co.uk has group access to: chillie < 230 OK. Current restricted directory is / > PWD < 257 "/" is your current location > PWD < 257 "/" is your current location > CWD / < 250 OK. Current directory is / > PORT 192,168,1,65,208,192 < 200 PORT command successful > TYPE A < 200 TYPE is now ASCII > LIST -al < 150 Connecting to port 53440 < drwxr-xr-x 3 chillie chillie 4096 Mar 17 13:32 . < drwxr-xr-x 3 chillie chillie 4096 Mar 17 13:32 .. < -rw------- 1 chillie chillie 4 Mar 1 04:30 .ftpquota < drwxr-xr-x 2 chillie chillie 4096 Mar 17 14:11 chilli - Copy < 226-Options: -a -l < 226 4 matches total > CWD / < 250 OK. Current directory is / > PORT 192,168,1,65,208,194 < 200 PORT command successful > TYPE A < 200 TYPE is now ASCII > LIST -al < 150 Connecting to port 53442 < drwxr-xr-x 3 chillie chillie 4096 Mar 17 13:32 . < drwxr-xr-x 3 chillie chillie 4096 Mar 17 13:32 .. < -rw------- 1 chillie chillie 4 Mar 1 04:30 .ftpquota < drwxr-xr-x 2 chillie chillie 4096 Mar 17 14:11 chilli - Copy < 226-Options: -a -l < 226 4 matches total Quote Link to comment Share on other sites More sharing options...
newseed Posted March 19, 2011 Report Share Posted March 19, 2011 Did you create the ftp login/password or did someone give it to you?. If the latter you might have them check it to see if they get the same problem. More than likely the login info you have is not allowing the access you're are requiring. Quote Link to comment Share on other sites More sharing options...
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