Getting Flash 10 to work properly.

[stalltx01]

The video ask me to get adobe flash player 10.1 which I did but it still will not play the videos. How do I get them to work?

[administrator]

Hi,

 

Sorry for the long, long delay ... I missed this post.

 

 

Trouble shooting tips.

 

1. First - you must have Winzip (stuffit for Mac) installed. Please confirm that. If you have Mac OSX or Windows Vista and later you don't need to install anything.

 

Download link for Winzip for Windows:

 

http://www.winzip.com/downauto.cgi?o=1&file=winzip120.exe&email=your%20email

 

 

2. Make sure you have the Flash player installed:

 

http://get.adobe.com/flashplayer/

 

3. If you are on a Mac, use FireFox and not Safari or IE.

 

4. Make sure you have the Flash player installed in the browser you are using to view the videos.

 

 

Did you first unzip all the files to your desktop?

 

 

A mistake that people make is that they try to view files without first uzipping all of them:

 

1. Download the zip file to your desktop.

 

2. Click on the zip file and look for the extract button.

 

3. Extract it to your desktop.

 

4. Look for the file 'start.html'

 

Did you see this video:

 

Unpacking videos.

 

Please try this and let me know.

 

Stefan

[Wickham]

I've found that if I download Adobe Flash Player 10 via IE I get Adobe Flash Player 10 ActiveX and if I download in Firefox I get Adobe Flash Player 10 plugin.

 

I find I need both so that Flash works in both browsers (I think the Firefox version is used by Safari and Opera).

 

If I get a prompt to update Flash I need to do it in both browsers. I've never understood why Adobe has two versions.