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Responding to Quote Request


Susie

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Just curious...how are you guy responding to quote requests these days? Do you take the time to draft a detailed proposal or are you simply replying via email with only the necessary details and price?

 

I've been receiving several quote requests per week lately, and I wonder if it's okay (professional enough) to respond via email with details and price. For one, I'm finding that when I take the time (sometimes an hour or two!!!) to write out a detailed proposal, my potential clients are confused by all the information. They just want the facts. And for two, I'm getting a little tired of spending the time on the proposals just to hear nothing back from these potential clients. It becomes obvious that they are just putting their feelers out and getting quotes from several designers (totally understandable!).

 

So, how are you guys handling it?

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Hi,

 

I would not spend too much time on quotes from cold leads. I would send out a 'preliminary quote' of sorts ... basically a very simple quote based on limited data. Try to find a middle ground in terms of features and then present say:

 

1. Opening paragraph

2. Bullet points with main features

3. Closing paragraph

4. Your ball park price

 

Then note that a detailed breakdown of the project, will be required for you to be able to produce a detailed quote. This detailed breakdown is valuable to them since it helps flesh out their options ... that means you should charge for that.

 

BTW, nice site.

 

Stefan

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I do something like what Stefan is saying above -- provide a general proposal including a price range for the project that covers the basics but specifies that the price may change depending on the exact details. This way I don't spend too much time on something that may not turn into a paying job.

 

This depends on the features though... for proper web development (sites that need actual PHP based functionality rather than a simple static site or CMS powered site) I do try to settle on the project scope before I provide a quote.

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Thanks for your input, everyone. I just sent an email today that basically consisted of an intro paragraph, a bullet point list of what's included for the price, and a closing paragraph with the ballpark price. It didn't contain any details or explanations as to what everything is. I guess I could have put all that on letterhead and made it look more official. Maybe I'll just do that from here on out.

 

Thanks again! :)

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If you want to expand on what the client is looking for you could always send up and ready made fill-in-the-blanks comprehensive questionaire to extract as much information as you can from a prospecting client. Serious prospects will fill that questionaire out and it will then be worth your time to give them a detailed proposal.

 

I personally don't have one but maybe this can be a good time for all of use to pitch in to come up with a generic but detailed questionaire that will help developers like us with determining the serious prospects from the ones that potentially waste our time.

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I personally don't have one but maybe this can be a good time for all of use to pitch in to come up with a generic but detailed questionaire that will help developers like us with determining the serious prospects from the ones that potentially waste our time.

 

Good idea! ... And we should be set up within a day or two to handle that kind of collaboration.

 

... News is pending.

 

;)

 

Stefan

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Good idea! ... And we should be set up within a day or two to handle that kind of collaboration.

 

We might want to do something like John did where we can supply suggested questions to be used and add them to a doc file (zipped) which is updated periodically. Have this file listed on the very first post.

 

So basically, one of the mods will need to oversee this. Of course a non-mod user could open the topic first and do the updates but I figured it might be best with a mod.

Edited by newseed
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We might want to do something like John did where we can supply suggested questions to be used and add them to a doc file (zipped) which is updated periodically. Have this file listed on the very first post.

 

So basically, one of the mods will need to oversee this. Of course a non-mod user could open the topic first and do the updates but I figured it might be best with a mod.

 

We will be able to do better than that I think - we are putting in a new system that should help with all this.

 

Stefan

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