I have several clients who lately need small edits and updates for their sites. I've developed their sites in WordPress or CMS Made Simple and I've trained them on how to manage the site, but they still want me to do it. It is basically because they don't feel confident that they can do it themselves without messing up the site. It's more than changing a word here or there, but they're still simple edits. I can usually do them in 5 minutes or less. On the rare occasion, it might take me 15-30 minutes.
My question is this....do you guys charge for the edits that only take 5 minutes or so? When my client emails me asking for advice, they're not asking me to do it for them, but I offer because I know it will only take a few mins. But now the situation I'm in is that I'm spending 1/2 my day on these things when I should be working on other stuff. I'm getting a little frustrated.
I can't see myself replying to one of these emails, "Sure, I can help you. I'll send an invoice for 5 minutes worth of time." lol
So, how do you guys handle this?
(Typing this out, I think I know the answer, but I'm still curious to hear your thoughts)