• Registered: February 12, 2009
  • Posts: 9

Topic: Please Help! My Website Got Hacked

Hi everyone I am Steven, I am new here I am looking for some big help if possible. Recently it seems somehow my dj website got hacked. I get a message from norton internet security as a intrusion prevention everytime I visit my site now. Everything on my website seems to be gone, the page doesn't even display right. Before this it worked fine when I hosted with dreamhosts recently last year I switched my hosting with my web designer's ( who created the site) hosting provider because he owed me. This is the message I recieve "http malicious toolkit variant activity" risk high I can see the PC name and IP address it's always the same one everytime. I don't really know what to do. Do I risk losing my website? Please guide my through help. Thank you.

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  • Gender: Male
  • From: Golden, BC
  • Registered: January 13, 2009
  • Posts: 526

Re: Please Help! My Website Got Hacked

Can you sign on to the Host into the Cpanel or Web Host Account system?

Have a look and see if the files are still there? And replace them with your backup files... you DO have backups, right?

My signature goes here --> X

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  • Registered: February 12, 2009
  • Posts: 9

Re: Please Help! My Website Got Hacked

I would post my websites url but I don't want to put anyone at risk nore spam. Hoping for a reply:cool:

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  • Gender: Male
  • From: Golden, BC
  • Registered: January 13, 2009
  • Posts: 526

Re: Please Help! My Website Got Hacked

PM me the link, please. I have a LINUX box here. No worries.

My signature goes here --> X

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  • Registered: February 12, 2009
  • Posts: 9

Re: Please Help! My Website Got Hacked

jlhaslip wrote:

Can you sign on to the Host into the Cpanel or Web Host Account system?

Have a look and see if the files are still there? And replace them with your backup files... you DO have backups, right?

Wow, thank you for such a fast reply. the problem is my web designer has all this information it is now hosted through his hosting provider I don't know much about web design, hosting etc..I just needed a dj site and he designed it for me. He simply told me this "Your site got hacked, people are assholes, it happens" I feel betrayed when he told me this. I have all of the original information from dreamhost but now that it's hosted through him it would be useless correct? I have asked him these questions "are you sure it isn't your hosting provider that got hacked?" "you do have a backup of my site correct?" "maybe my password needs to be stronger?" no reply as of yet he is a very busy designer but I feel he is shady at times.

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  • Gender: Male
  • From: Golden, BC
  • Registered: January 13, 2009
  • Posts: 526

Re: Please Help! My Website Got Hacked

Well, the problem is that Google has identified either your site or the Host as suspicious.
Best thing to do is to seek out the suspicious 'file' and remove it from the Server, and then ask for a review by Google. There is a link at the Google interrupt screen to allow for that.

Hope the Designer has a backup.

My signature goes here --> X

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  • Registered: February 12, 2009
  • Posts: 9

Re: Please Help! My Website Got Hacked

hrmmm... I am chatting with him now it's like pulling teeth, I remember before my site had problems and he used the backup but some things were missing off my site dunno if it was his cause or mine. Right now im trying to retrieve my account hosting info with him.

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  • Registered: February 12, 2009
  • Posts: 9

Re: Please Help! My Website Got Hacked

jlhaslip wrote:

Well, the problem is that Google has identified either your site or the Host as suspicious.
Best thing to do is to seek out the suspicious 'file' and remove it from the Server, and then ask for a review by Google. There is a link at the Google interrupt screen to allow for that.

Hope the Designer has a backup.

what exactly do I need? He says you got it all figured out. He's asking what you need? I'm a dumbass lol..

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  • Registered: February 12, 2009
  • Posts: 9

Re: Please Help! My Website Got Hacked

Dude he's like flipping out on me he told me this thru aim.

"him" - bro I am DONE. I said I will zip and send you the site WHEN I HAVE TIME. this is 100% why I dont do site anymore"

"I" - alright man, thanks for your help anyways. i know u are busy

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  • Gender: Female
  • From: San Antonio, TX
  • Registered: December 19, 2008
  • Posts: 3,886
  • Reputation: 4

Re: Please Help! My Website Got Hacked

Steven wrote:

I have all of the original information from dreamhost but now that it's hosted through him it would be useless correct?

If by that you mean you have copies of all the files that were hosted on there, then you have a copy of the website at that point - minus any updates your former designer may have made - and then you can upload it so a new host.

Do you still have control of the domain name?  You'll need to be able to redirect the URL to a new host.

Just because my computer is online does not mean that I am.
a&b WebDesign

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  • LSW
  • Moderator
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  • From: Juneau AK
  • Registered: December 20, 2008
  • Posts: 7,469
  • Reputation: -1

Re: Please Help! My Website Got Hacked

You got cracked if anything, not hacked. Hackers are the good guys, hackers are at war with Crackers. You would ask a Hacker to get your site back from a Cracker who took it over to do damage. The press just got the terms mixed up years ago and the Hackers got the raw end of the deal. Hackers only hack sites with the owners permission. Unfortunatly I seem to have lost contact with my Hacker friend who could help you.

You could do a search or ask in forums for a Hacker. Then ask them what they do and what a Cracker is. If you get this answer, they are likely serious, if not they are punks who are trying to be.

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  • From: Florida
  • Registered: December 19, 2008
  • Posts: 2,680
  • Reputation: 2

Re: Please Help! My Website Got Hacked

LSW wrote:

You could do a search or ask in forums for a Hacker. Then ask them what they do and what a Cracker is. If you get this answer, they are likely serious, if not they are punks who are trying to be.

Yeah...my wife has been hacking all day and she says that she only needs crackers.

Oh?  I forgot that this is not a medic forum. 

NEVERMIND! big_smile

Imagine Building and Managing an Online Business
The Kasper Group

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  • LSW
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  • From: Juneau AK
  • Registered: December 20, 2008
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Re: Please Help! My Website Got Hacked

Medic? I thought you had her chopping wood... or hacking at it if she is not very good. Polly want a cracker?  big_smile

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  • Registered: February 12, 2009
  • Posts: 9

Re: Please Help! My Website Got Hacked

Thelma wrote:
Steven wrote:

I have all of the original information from dreamhost but now that it's hosted through him it would be useless correct?

If by that you mean you have copies of all the files that were hosted on there, then you have a copy of the website at that point - minus any updates your former designer may have made - and then you can upload it so a new host.

Do you still have control of the domain name?  You'll need to be able to redirect the URL to a new host.

He  told me he would zip the backup and send it to me when he has time. I do have a copy of the backup on my desktop computer, but that's currently not working at this moment, the computer's video card went out. I am going to upload it to a new host, my deadline is april 1st so my designer has said. He told me "did you get the email I sent out?" I say "no" he says, "well as of april 1st I will no longer have hosting so you need to find another hosts" I say "that's fine I will find another hosts hopefully before april 1st.

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  • From: Noblesville, IN, USA
  • Registered: December 20, 2008
  • Posts: 158

Re: Please Help! My Website Got Hacked

What about going back to Dreamhost? They are a reputable hosting company and they are "Green" if your into that whole saving the Earth thing. smile

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  • From: Florida
  • Registered: December 19, 2008
  • Posts: 2,680
  • Reputation: 2

Re: Please Help! My Website Got Hacked

JBall wrote:

What about going back to Dreamhost? They are a reputable hosting company and they are "Green" if your into that whole saving the Earth thing. smile

I have to ask...what is 'Green' about Dreamhost that are different from other web hosting? And what is the percentage of 'Green' that gives them that label?

Imagine Building and Managing an Online Business
The Kasper Group

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  • LSW
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  • From: Juneau AK
  • Registered: December 20, 2008
  • Posts: 7,469
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Re: Please Help! My Website Got Hacked

Biodegradable servers?  smile

I thought of Green as in new... like green horns.

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  • Registered: February 12, 2009
  • Posts: 9

Re: Please Help! My Website Got Hacked

JBall wrote:

What about going back to Dreamhost? They are a reputable hosting company and they are "Green" if your into that whole saving the Earth thing. smile

I will probably go back to dreamhost the problem is it's too expensive for me right now. He was hosting my site free as a favor cause I've reffered his web design to other dj's, friends and have gotten him work.

Last edited by Steven (February 13, 2009 4:08 pm)

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  • Gender: Male
  • From: Chico/Sacramento, CA
  • Registered: December 19, 2008
  • Posts: 2,807
  • Reputation: 13

Re: Please Help! My Website Got Hacked

HostGator.com might be a little cheaper (http://www.hostgator.com/). I've used their services for the last couple years and like them. You can get $5 a month hosting, which should cover your basic needs.

Benjamin Falk | Falken Creative : Twitter
Skills: Photoshop, Illustrator, HTML, CSS, jQuery, PHP and CodeIgniter

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  • Gender: Female
  • From: San Antonio, TX
  • Registered: December 19, 2008
  • Posts: 3,886
  • Reputation: 4

Re: Please Help! My Website Got Hacked

I am using 3ix - their basic pack is $1/month and comes with all kinds of stuff....

Just because my computer is online does not mean that I am.
a&b WebDesign

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  • From: Noblesville, IN, USA
  • Registered: December 20, 2008
  • Posts: 158

Re: Please Help! My Website Got Hacked

newseed wrote:
JBall wrote:

What about going back to Dreamhost? They are a reputable hosting company and they are "Green" if your into that whole saving the Earth thing. smile

I have to ask...what is 'Green' about Dreamhost that are different from other web hosting? And what is the percentage of 'Green' that gives them that label?


http://www.treehugger.com/files/2007/05 … of_opt.php

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  • Registered: February 12, 2009
  • Posts: 9

Re: Please Help! My Website Got Hacked

falkencreative wrote:

HostGator.com might be a little cheaper (http://www.hostgator.com/). I've used their services for the last couple years and like them. You can get $5 a month hosting, which should cover your basic needs.

do you know if they have secure servers? I don't want my site getting hacked or cracked again. Can they still do this if it's secure?

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