• Susie
  • Advanced Member
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  • Gender: Female
  • From: Columbus, OH
  • Registered: 2008-12-19
  • Posts: 3,027

Topic: Wordpress Contact Form not sending to Hotmail

I'm stumped.  My client's Wordpress website was sending messages through the contact form to her hotmail address just fine until I upgraded her to the latest version.  Now the form won't send to her hotmail account.  It works fine with other email addresses - just not hotmail.  Where would you start to fix this?

ETA:  This is the form we're using: http://www.dagondesign.com/articles/sec … ordpress/.

Last edited by Susie (2009-04-09 12:01:38)

  • Gender: Male
  • From: UK
  • Registered: 2008-12-20
  • Posts: 1,743

Re: Wordpress Contact Form not sending to Hotmail

The emails aren't being treated as spam, haven't gone into "Junk"? Sounds strange if it's working with other email addresses.

  • Susie
  • Advanced Member
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  • Gender: Female
  • From: Columbus, OH
  • Registered: 2008-12-19
  • Posts: 3,027

Re: Wordpress Contact Form not sending to Hotmail

No, the emails aren't going into the junk folders.  They are just not being received there at all.  It is very strange because I've tested with a couple of my email addresses and it works fine.  ??

ETA:  I just remembered that I have a hotmail account so I tried it and she's right.  It is not being received in hotmail inboxes.  Weird!

Last edited by Susie (2009-04-10 08:42:32)

  • Registered: 2009-01-13
  • Posts: 486

Re: Wordpress Contact Form not sending to Hotmail

Are the Spam settings in Hotmail configurable? Check the settings there.
Add the Wordpress mail address to their Personal Address book?