Comments on: Avery Personal Label Printer Sucks

By: Stefan Mischook

Stefan Mischook — Sat, 24 May 2008 16:47:35 +0000

Ahh, the power of the Web.

Beware makers of crappy products!

Stefan

By: Kathy

Kathy — Sat, 24 May 2008 16:37:42 +0000

I was at Avery’s site and watched a demo of the label maker. It looked wonderful, but there wasn’t an option to buy it. I started searching for a place to buy it and happened across this site. THANKS! I WILL NOT be searching for an AVERY Label printer after reading these reports. THANKS! THANKS! THANKS!

By: Dianne

Dianne — Thu, 27 Mar 2008 01:40:56 +0000

Everything you have read above is true. I hate this piece of crap and right after I finish typing this it is going into the garbage. Until reading all of this stuff I thought it was me. I have struggled with this annoying little creature on and off for over a year and we are parting company today.

By: Jim

Jim — Fri, 25 Jan 2008 22:07:34 +0000

I have one too and it is just trouble. I have used a Seiko SLP100 at work for years and it just keeps working. No problems at all. And Seiko even updated the drivers / software too. Use a Seiko.

By: Marton

Marton — Mon, 21 Jan 2008 15:43:38 +0000

I bought one of these on eBay for $35 incl. shipping, too bad I did not find this post before buying it. The printer works OK for me, the problem is that here in Argentina there’s no place to buy the labels. I called the local Avery office and they told me that they are not planning to import those, so I’m stuck with the few that came with the printer. Does anyone know if there’s another brand of label I can use? TIA

By: Stephen

Stephen — Tue, 18 Dec 2007 13:38:47 +0000

Yep I have to agree with the sentiments here. Tried everything with this printer – just doesn’t work. In our case the print was always printing off the label – no matter what we did. We’ve tried every version of software we could find to try to fix it and in the end we are dumping the whole thing and going Dymo – as we should have in the beginning.

Seriously – never buying anything “labeled” Avery again. As most of my frieds and family ask advice from me for most IT related purchases, I doubt they are either.

What an odd company – soon to be bust hopefully.

By: Sahalu

Sahalu — Wed, 12 Dec 2007 03:32:20 +0000

Before you ditch your printer, try the new DesignPro5 for the PLP found here:
http://www.avery.com/us/products/labelprinter/software.html

Since I installed the DesignPro5 for the PLP, my printer works flawlessly now. It prints very sharp labels and every time. The tech support number for Avery is 888-835-8379. The tech support people are very courteous – be a little patient with them and let them walk you through even if you have tried the steps they ask. I was getting a little irritated, but as a former tech support engineer, I decided to be understanding and hang in there – eventually the tech asked that I download and install the DesignPro5 for the PLP, as soon as I did that my problems (printing blank labels and flashing amber light) disappeared.

By the way, please uninstall all existing printer drivers for the PLP, download the latest driver and install and make the printer your default printer. Once you reinstall the printer, and then follow the above steps.

Good luck!

By: Peter Arvanitis

Peter Arvanitis — Fri, 30 Nov 2007 15:28:48 +0000

I have problems with my unit which, by-the-way, I need on a daily basis. It prints now, then it stops and so on. I’m a busy man and I don’t have the time to waste with garbage like this. My main problem is why the company doesn’t recall all the units and produce something better or return people’s money as a gesture of good will?

By: hh

hh — Mon, 26 Nov 2007 22:16:24 +0000

I don’t share the opinion of the other writers. I have no problem with my PLP. I bought it at Ebay for 45 €. I use as software Design Pro 3.5.0. Every print is working. The version which I downloaded from Avery’s website 5.0 didn’t print. But everything is fine with the prior version. If the printer shouldn’t print exactly just reload the software into the random memory. You can buy new labels from many sellers. Just google with Avery – R5014 or what else.

By: W. Jay Gibson

W. Jay Gibson — Tue, 20 Nov 2007 01:53:06 +0000

I agree that this label printer is annoying. I spent several hours trying to get mine to work. HOWEVER, once I figured it out the thing seems to work well. It is just incredibly fickle. Still I have found out how to keep it running relatively smoothly & it save me time just like I planned on it doing. Also I disagree with the original post where you say that their customer support is non-existent. You can call 888 835 8379 for software support or 888 462 8379 for hardware & they will talk you through whatever problems you have. In my mind the printer just needs a little better user interface. Overall I am pleased with mine once I got it working, though. I would reccommend anyone with problems call the above numbers. Also I got mine on eBay for $25 so you people should look into it; I don’t care how difficult a product it is to figure out, for that price it’s a steal.